At ease when talking to an android

Few Japanese have the fear of robots that seems to haunt westerners in seminars and Hollywood films. In western popular culture, robots are often a threat, either because they are manipulated by sinister forces or because something goes horribly wrong with them. By contrast, most Japanese view robots as friendly and benign. Robots like people, and can do good.

The Japanese are well aware of this cultural divide, and commentators devote lots of attention to explaining it. The two most favoured theories, which are assumed to reinforce each other, involve religion and popular culture.

Most Japanese take an eclectic approach to religious beliefs, and the native religion, Shintoism, is infused with animism: it does not make clear distinctions between inanimate things and organic beings. A popular Japanese theory about robots, therefore, is that there is no need to explain why Japanese are fond of them: what needs explaining, rather, is why westerners allow their Christian hang-ups to get in the way of a good technology...

Although they are at ease with robots, many Japanese are not as comfortable around other people...

Karl MacDorman, another researcher at Osaka, sees similar social forces at work. Interacting with other people can be difficult for the Japanese, he says, "because they always have to think about what the other person is feeling, and how what they say will affect the other person." But it is impossible to embarrass a robot, or be embarrassed, by saying the wrong thing...

When answering [questions put by the android ReplieeQ1], Mr MacDorman's Japanese subjects were much more likely to look it in the eye than they were a real person. Mr MacDorman wants to do more tests, but he surmises that the discomfort many Japanese feel when dealing with other people has something to do with his results, and that they are much more at ease when talking to an android.